If you are not happy about the quality of the products you are entitled to a replacement or refund subject to the following:

- you must contact us within 7 days from receipt of order.

- you are responsible to return the goods unused, in their original packaging to the following address: 4 Hamilton Road, Feltham, Middlesex TW13 4PW

- posting charges to be paid by the customer.

- the goods are the customer responsibility until they reach Aggies Craft. Please obtain a Proof of Postage in case they are damaged or lost in transit.

- order cancellation must be in writing.